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Selecting this option will allow you to make a payment towards your account balance using one of three available methods. These are:
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- Card Payment - Make a payment towards your balance with a credit or debit card.
- Continuous Card Payment - Make regular automatic payments towards your balance with a credit or debit card.
- Direct Debit - Make regular automatic payments towards your balance by setting up a Direct Debit.
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Each of these payment methods are described below:
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Card Payment
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You can make a payment towards your balance using your credit or debit card. We accept all major credit & debit cards with the exception of American Express. To make a card payment, follow these steps:
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- From the Payment Options screen, click the Make a Card Payment link.
- You will be presented with the Card Payment screen. Fill in the form using details from your credit/debit card.
- Enter a payment amount.
- Click the Make Payment button. You will be presented with a dialog to confirm that you wish to make a payment. Click Yes to confirm and make the payment.
- Once you payment has been completed, the Payment Summary screen will be displayed. You can choose to Email or Print a copy of these payment details by clicking the appropriate link.
- You can set up a continuous payment towards your balance using the card you have made this payment with. To do this, select the option Set up a continuous card payment with this card from the drop down list and click the Go button.
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Continuous Card Payment
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Once you have completed a normal Card Payment you have the option to set up a recurring payment using that card. This is known as a Continuous Card Payment. To arrange a Continuous Card Payment with us please follow these steps:
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- Make a normal Card Payment using your credit or debit card.
- On the Payment Summary screen, select the option Set up a continuous card payment with this card from the drop down list and click the Go button.
- The Continuous Card Payment screen will now be displayed. Note that the card details you used to make the initial payment are shown here.
- Please select a payment frequency and start date for the arrangement. There is a lead time of 14 days with this arrangement.
- Enter the amount you would like to pay on each instalment.
- Once the form is complete, a calculated breakdown of the repayment schedule will appear. This will include number of payments and a final payment date. Please pay close attention to this information, particularly the final payment date.
- Click the Next button to proceed.
- You will be presented with a summary of your Continuous Card Payment arrangement. Please read this.
- Once you are satisfied with the details of your arrangement, click the Complete Arrangement button. You will be prompted to confirm that you want to complete the arrangement. Click Yes to confirm. Your arrangement will now be set up.
- Once completed, a summary of your completed arrangement will be displayed. You can choose to Email or Print a copy of the arrangement by clicking the appropriate link.
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Please note that this option will not be available if you currently have any payment arrangements set up on your account.
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Direct Debit
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A Direct Debit authorises an organisation to collect regular amounts of money from your bank account. It is a simple and convenient way for you to make regular payments towards any account you may have with us. To arrange a Direct Debit with us, please follow these steps:
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- From the Payment Options screen, click the Arrange Direct Debit link.
- You will be presented with the Direct Debit screen. Fill in your bank account details. You can obtain your Sort Code and Account No. from your bank card/cheque book.
- Select a payment frequency and start date for the arrangement. Please note that there is a lead time of 14 days when arranging a Direct Debit.
- Enter the amount you would like to pay on each instalment.
- Once the form is complete, a calculated breakdown of the repayment schedule will appear. This will include number of payments and a final payment date. Please pay close attention to this information, particularly the final payment date.
- Click the Next button to proceed.
- You will be presented with a summary of your Direct Debit arrangement and a copy of The Direct Debit Guarantee. Please read this.
- Once you are satisfied with the details of your arrangement, click the Complete Arrangement button. You will be prompted to confirm that you want to complete the arrangement. Click Yes to confirm. Your arrangement will now be set up.
- Once completed, a summary of your completed arrangement will be displayed. You can choose to Email or Print a copy of the arrangement by clicking the appropriate link.
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View & Edit Payment Arrangement
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You may also view the details of any existing arrangement you may have with us. To do so, click the View & Edit Payment Arrangement link.
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Please note that you can only increase your payment amount when editing an arrangement.
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